• Effective Date: 04/24/2025
    Last Updated: 04/24/2025

    1. Introduction

    Welcome to Bonafide K9 Dog Training (“Company,” “we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://sites.google.com/view/bonafidek9dogtraining/home?authuser=0 and use our dog training services.

    By using our website and services, you agree to the collection and use of information in accordance with this policy.

    2. Information We Collect

    We may collect the following types of information:

    a. Personal Information You Provide to Us

    • Name

    • Email address

    • Phone number

    • Home address (if needed for in-home training services)

    • Dog-related information (e.g., breed, age, behavioral issues, training goals)

    • Payment information (processed securely via third-party payment providers)

    b. Automatically Collected Information

    • IP address

    • Browser type and version

    • Pages visited and time spent on the website

    • Device and operating system

    • Referral source (how you found our website)

    c. Sensitive Information

    If you share information about your dog’s aggression history or medical conditions, this data is collected only for training and liability purposes.

    3. How We Use Your Information

    We use your information to:
    ✅ Provide and manage our dog training services
    ✅ Process payments and confirm bookings
    ✅ Send updates, confirmations, and follow-up emails
    ✅ Improve our website and customer experience
    ✅ Send promotional and marketing materials (only with your consent)
    ✅ Comply with legal obligations

    4. Liability & Safety Disclaimer

    • Dog training involves inherent risks. We do not guarantee specific training outcomes, as results vary based on the dog, owner consistency, and external factors.

    • Aggressive Dogs: If your dog has a history of biting or aggression, you must disclose this before training. Failure to do so may result in immediate termination of services.

    • We are not liable for any injury, damage, or behavioral regressions that occur before, during, or after training.

    5. How We Share Your Information

    We do not sell or rent your personal information. We may share data with:

    • Third-Party Service Providers: Payment processors, scheduling software, and email marketing services.

    • Legal & Compliance Requirements: If required by law, or to protect our rights and safety.

    6. Cookies & Tracking Technologies

    We use cookies to:
    Improve website functionality
    Analyze visitor behavior
    Personalize content

    You can disable cookies via your browser settings, but some website features may not work correctly.

    7. Data Security & Retention

    We implement security measures to protect your personal data. However, no online transmission is 100% secure. By using our website, you acknowledge this risk.

    Data Retention:
    We keep personal data only as long as necessary for service fulfillment and legal requirements.

    8. Your Rights & Choices

    If you are a resident of California (CCPA) or the European Union (GDPR), you have the right to:

    • Request access to your personal data

    • Request deletion of your data

    • Opt out of marketing emails (unsubscribe link provided)

    To exercise these rights, contact us at jillianbonafidek9@gmail.com.

    9. Contact Us

    Email: jillianbonafidek9@gmail.com
    Phone: (909) 737-9532
    Address: Redlands, CA 


  • Effective Date: 04/24/2025
    Last Updated: 04/24/2025

    1. Acceptance of Terms

    By accessing [Your Website URL] and booking services with Bonafide K9 Dog Training, you agree to these Terms of Service. If you do not agree, please do not use our services.

    2. Dog Training Services Provided

    We offer:
    ✅ Private training sessions
    ✅ Group classes
    ✅ Virtual coaching
    ✅ Board-and-train programs

    These services are subject to trainer availability and client eligibility.

    3. Client Responsibilities

    By using our services, you agree to:

    • Follow all training recommendations.

    • Be responsible for your dog’s behavior, health, and safety.

    • Disclose any history of biting, aggression, or behavioral issues.

    • Ensure your dog is up to date on vaccinations (if required).

    Failure to meet these requirements may result in service termination without a refund.

    4. Payments, Refunds & Cancellations

    💳 Payments: Must be made in full before the start of any service.
    🔄 Rescheduling: Requires 24 hours’ notice to avoid rescheduling fees.
    🚫 Refunds: Refunds are not provided for:

    • Missed sessions

    • Lack of desired training results

    • Failure to complete training programs

    Refunds may be considered only in exceptional circumstances at our discretion.

    5. Training Results Disclaimer

     Training results vary by dog, training consistency, and owner participation.
    We do not guarantee complete elimination of behavioral issues.
    Owners are responsible for maintaining training progress after sessions end.

    6. Liability Waiver

    By using our training services, you acknowledge that:

    • Dog training involves inherent risks, including but not limited to dog injuries, bites, or unpredictable behavior changes.

    • Bonafide K9 Dog Training is not liable for any injuries, damages, or losses resulting from training sessions.

    • You release Bonafide K9 Dog Training and its trainers from any liability related to injuries or property damage caused by your dog.

    7. Termination of Services

    We reserve the right to refuse or discontinue services for:
    ❌ Violent or aggressive behavior from dogs or owners
    ❌ Failure to follow training guidelines
    ❌ Non-payment of services

    8. Intellectual Property

    All website content, training materials, and digital products are owned by Bonafide K9 Dog Training and may not be copied, shared, or distributed without permission.

    9. Dispute Resolution

    If a dispute arises, we will first attempt to resolve it informally. If unresolved, disputes will be handled under the laws of California/USA  

    10. Contact Us

    Email: jillianbonafidek9@gmail.com
    Phone: (909) 737- 9532
    Address: Redlands, CA